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Legal information

Privacy policy

How Alcotransa processes the personal data it receives through this website, under Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018. The Spanish version prevails.

Last updated: 30 September 2026

Data controller

  • Company name: ALCOTRANSA, S.L.
  • NIF: B79844684
  • Registered office: Calle Investigación, 8, Polígono Industrial Los Olivos, 28906 Getafe (Madrid), España
  • Email: info@alcotransa.com
  • Phone: (+34) 915 305 124

For any question about your data, write to info@alcotransa.com.

What data we process, why and on what legal basis

  • Contact and quote forms

    Data
    Name, company, email, phone, service, origin and destination, message
    Purpose
    Answer your request and prepare the quote
    Legal basis
    Pre-contractual steps at your request (art. 6.1.b GDPR)
    How long
    Until we reply plus one year; if you become a client, the relationship plus legal periods (up to 6 years)
  • Job applications

    Data
    Name, email, phone, cover letter and CV
    Purpose
    Take part in the selection process or, for open applications, in future ones
    Legal basis
    Your consent (art. 6.1.a GDPR), which you may withdraw at any time
    How long
    Until the process ends plus one year, unless you ask for deletion earlier
  • Transport documents and delivery confirmation

    Data
    Name, email and phone of the person confirming or signing the delivery, with date and time
    Purpose
    Manage the transport service, mandatory control documents and proof of delivery
    Legal basis
    Performance of the transport contract (art. 6.1.b) and legal obligation (art. 6.1.c)
    How long
    The retention period required by transport regulations (at least one year) and limitation periods
  • Private area

    Data
    Email and login data of authorised staff
    Purpose
    Manage access to the admin panel
    Legal basis
    Employment or professional relationship (art. 6.1.b)
    How long
    While the person has access
  • Web analytics (only if you accept)

    Data
    Browsing data and cookie identifiers
    Purpose
    Learn which pages are visited to improve the website
    Legal basis
    Your consent (art. 6.1.a GDPR)
    How long
    See the Cookie policy

Who receives the data

  • Website hosting: Cloudflare. Database and file storage: Supabase, with servers in the European Union.
  • Emails for panel access accounts (for example, password recovery): Resend.
  • Internal alerts about new requests and applications: Telegram messaging.
  • Electronic signature of transport documents: Adobe Acrobat Sign, when used.
  • Web analytics and maps: Google Ireland Limited, only if you accept the related cookies.

We do not share your data with third parties unless legally required. We use processors acting on Alcotransa's behalf under a data processing agreement:

International transfers

Some providers may process data outside the European Economic Area, always with GDPR safeguards: an adequacy decision (such as the EU-US Data Privacy Framework) or the European Commission's standard contractual clauses.

Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction and portability, and withdraw consent at any time, by writing to info@alcotransa.com.

You may also lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

Security

We apply technical and organisational measures: encrypted connections (HTTPS), access limited to authorised staff, database permission controls, private document storage and an audit log.